1. Overview & Scope
Kids Journey (collectively "we," "our," or "us") prioritizes families' absolute digital safety. This privacy policy applies to our digital booking application, ticketing gateways, real-time seat coordinators, and concierge assistance desks operated within the State of Qatar. We are dedicated to ensuring child information protection under global safety frameworks and localized legal mandates.
2. Information Collection
We collect minimal, necessary data required to secure high-clarity safety allocations. This includes:
- Guardian details: Full legal name, WhatsApp number, and payment credentials.
- Child details: Number of child travelers and their specific age brackets (to confirm toddler standards and safety-seat requirements). We never collect child images, direct personal IDs, or biometric data.
- Trip details: Selected hotel locations, transit times, and specialized booster requirements.
3. Children Privacy & Compliance
Kids Journey operates in strict compliance with the State of Qatar's Child Protection laws and global digital child privacy criteria (COPPA principles). Direct interaction with our booking systems must always be completed by a validated adult guardian. Accounts detected with unsupervised minor activities will be immediately flagged and suspended to preserve family security.
4. Data Sovereignty & Qatar Law
In accordance with the State of Qatar Law No. 13 of 2016 concerning Personal Data Privacy Protection, all sensitive data and family profiles are physically stored on premium local servers inside Doha, Qatar. We guarantee zero integration with unregulated cross-border AI models, ensuring your personal coordinates remain completely secure.
5. Third-Party Sharing
We never sell your family's data. Booking details are shared only with the venue or transport partner needed to deliver your trip, and with our payment provider to process your payment. Every partner must protect your data to the same Qatar privacy standards.
6. Your Parental Rights
As a parent or registered guardian, you retain complete authority over your family's personal ledger. At any point, you may request complete deletion of past transit coordinate logs, export your family's safety standard preference archives, or correct registered child age brackets directly via our Tornado Tower priority assistance desk.